Deliveroo

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager to join our Genova team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Italian Account Management team. We are a passionate, dynamic group of team players focused on offering premium consultancy to our top brands by collaborating across marketing, operations, and product departments. Here’s what your day-to-day might look like: • Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region. • Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction. • Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP). • Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics. • P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors. • Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations. • Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders. • Strategic project management: Experience using CRM tools and project management applications to guide…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager to join our Piemonte team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Italian Account Management team. We are a passionate, dynamic group of team players focused on offering premium consultancy to our top brands by collaborating across marketing, operations, and product departments. Here’s what your day-to-day might look like: • Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region. • Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction. • Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP). • Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics. • P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors. • Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations. • Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders. • Strategic project management: Experience using CRM tools and project management applications to…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Bergamo. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead, and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert, including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Compensation • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Bologna, Parma, Modena. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Chinese language proficiency is a plus Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Bologna, Parma, Modena. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Fluency in spoken and written Chinese Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Siamo alla ricerca di un Sales Representative per la zona di Brescia. È un'opportunità unica per entrare a far parte di un'azienda solida e in forte espansione, ricoprendo un ruolo chiave fin dal primo giorno. Ti occuperai di sviluppare il business collaborando con i ristoranti più iconici e prestigiosi d'Italia. Inserito/a nel team Sales di zona e a diretto riporto del Sales Lead, ti occuperai di acquisire e sviluppare nuovi partner commerciali (ristoranti e punti vendita). Nello specifico ti occuperai di: • Gestire l'intero processo di vendita sul territorio di riferimento: mappatura della zona, prospezione, trattativa commerciale e chiusura dei contratti. Diventerai un/a vero/a esperto/a del mercato locale, individuando i locali di tendenza e i brand più richiesti dai clienti. • Seguire i partner nella fase di onboarding, garantendo loro un'esperienza di ingresso ottimale sulla piattaforma. • Promuovere e far comprendere il valore della tecnologia Deliveroo ai ristoratori attraverso visite commerciali sul campo, chiamate, e-mail e contatti social. • Gestire le obiezioni e supportare i titolari dei locali nel superare eventuali esitazioni. • Rappresentare l'azienda partecipando a eventi, meet-up e fiere di settore. Requisiti richiesti • Spiccata attitudine commerciale e consolidata esperienza nella vendita / sviluppo business (B2B). • Ottime doti comunicative e relazionali, con esperienza nella gestione dei clienti sia di persona sia da remoto (telefono ed e-mail). • Capacità di presentare prodotti e soluzioni digitali evidenziandone il valore aggiunto per il cliente. • Forti competenze negoziali e orientamento al risultato. • La conoscenza delle dinamiche del settore Ristorazione / Ho.Re.Ca . rappresenta un importante plus. • Determinazione, tenacia e resilienza. Cosa offriamo: Welfare & Benefit In Deliveroo le persone sono al centro di tutto e il loro benessere è la nostra priorità. Offriamo un pacchetto di benefit completo che comprende: copertura sanitaria integrativa, iniziative per il benessere psicofisico, congedi parentali, previdenza complementare, un piano ferie generoso e giorni di permesso retribuito dedicati ad attività di volontariato. (I benefit possono variare in base al Paese; potrai approfondire tutti i dettagli durante l'iter di selezione). Il nostro contesto globale Deliveroo fa oggi parte del gruppo DoorDash. Questa sinergia ci permette di unire le forze con i team di DoorDash e Wolt, ampliando la nostra portata e le nostre ambizioni su scala globale. Potrai collaborare con colleghi e leader di tutto il mondo per guidare insieme l'innovazione del settore. Offerta economica e contrattuale • CCNL…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: • Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. • Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. • Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. • Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. • Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. • Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. • Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. • Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. • Industry Knowledge: A strong understanding of the…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: • Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. • Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. • Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. • Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. • Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. • Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. • Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. • Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. • Industry Knowledge: A strong understanding of the…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for a Business Development Manager based in Lazio. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead, and your role will focus on developing new relationships with restaurants and stores. This position is offered as a 12-month fixed-term contract. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert, including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, by phone, or email • Experience in demonstrating product and industry knowledge to clients • Fluent Italian (mandatory) + good command of English (nice to have) • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Compensation • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings), ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for a Business Development Manager based in Naples. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. This position is offered as a 12-month fixed-term contract. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Compensation • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Communications & PR, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Communications & PR, Italy to join our Rome or Milan team. This is a hybrid role. In this role, you’ll help us build our public narrative, elevate our brand positioning, and safeguard our reputation in a key international market. What You’ll Be Doing You’ll be joining the International Communications team, acting as a crucial strategic partner to the Italian General Manager and local leadership team. Here’s what your day-to-day might look like: • Strategic Reputation Management: Plan and execute local communications and PR strategies that align with global goals, proactively shaping Consumer, Policy, and Merchant narratives across Italy. • Issues & Crisis Leadership: Lead crisis communications and manage sensitive topics, ensuring close alignment with local leadership and global teams during high-stakes situations. • Media Relations & Ambassadorship: Build trusted relationships with key Italian media, act as a spokesperson, and coach local leadership for interviews. • Agency & Digital Storytelling: Direct our local PR agency to deliver creative, digital-first B2B and B2C campaigns across earned and owned channels. • Cross-Functional Policy Alignment: Partner with Policy, Legal, Marketing, and Operations to translate complex platform and economic topics into compelling public messaging. • AI & Innovation: Leverage a range of AI tools to make your work more efficient, impactful, and creative. What You’ll Need to Thrive Essential • Demonstrated PR Leadership: Significant experience leading external communications, crisis management, and media relations in-house or within an agency setting. • Bilingual Fluency: Exceptional written and verbal communication skills in both Italian and English, with proven ability to distill complex topics for diverse audiences. • Stakeholder & Agency Management: Proven ability to manage agency partners and navigate complex matrix environments with senior internal stakeholders. • Media Network: Established relationships with key media outlets, journalists, content creators and commentators in Italy. • Digital-First Approach : Experience leveraging social media platforms, online channels, and AI-driven tools to amplify media campaigns. Nice to Have • Tech Sector Experience: Strong…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Public Policy, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy. What You’ll Be Doing You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe. Here’s what your day-to-day might look like: • Policy & Regulatory Tracking: Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams. • Targeted Advocacy & Engagement: Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes. • Stakeholder Relations: Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy. • Strategic Representation: Represent Deliveroo in government consultations, public forums, and industry & union negotiations. • Cross-Functional & Internal Advisory: Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions. What You’ll Need to Thrive Essential • Demonstrated Public Policy Leadership: Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy. • Political & Regulatory Expertise: Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks. • Stakeholder Network: Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders. • Bilingual Communication Skills: Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences. • International Matrix Experience: Proven ability to navigate,…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Integrated Marketing team’s mission is to turn central marketing direction, Italy business priorities, and consumer insights into an integrated 360° marketing plan, then bring local and central teams together to coordinate delivery and measure effectiveness. Success looks like: • One integrated 360° Italy marketing plan aligned with business priorities • Data-driven recommendations and trade-off decisions • Aligned local and central teams, with risks anticipated • Campaigns delivered and measured against clear KPIs • Clear leadership visibility on priorities, risks and results We’re looking for an Integrated Marketing Manager to join our Milan team. This is a hybrid role and you’ll help us on Marketing Planning, Orchestrating 360° Campaigns, Tracking Performance. What You’ll Be Doing You'll join the Integrated Marketing Italy team with a primary focus on planning and strategy: you'll be the go-to person for turning central direction, business objectives and market insight into a clear, prioritised, data-driven 360° plan. Here’s what your day-to-day might look like: • Own integrated marketing planning : Lead quarterly and annual planning for the Italian market, (from kick-off through approval of priorities, objectives, budgets and calendar), translating central direction and local insight into one coherent plan and shared marketing calendar • Bring data into the plan : synthesise performance, business insight and customer/market intelligence (partnering with Finance, Business Strategy and Insights teams) to inform priorities and support the team's assumptions • Steer marketing calendar: keep the shared marketing calendar as the single source of truth, ensuring every initiative ties back to strategy and objectives and act as operational gatekeeper • Drive tracking and governance : Monitor deliverables against objectives, maintain campaign documentation, consolidate visibility over marketing investment, and run post-campaign reviews that turn learnings into insights • Lead through influence : Work across multiple functional teams, arbitrating competing local and central priorities across marketing initiatives. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Strategic thinking and business orientation : Intellectual curiosity and the ability to quickly grasp complex topics, connecting marketing choices to market priorities and objectives • Data fluency and analytical rigour : Strong ability to interpret…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our newly created Regional Marketing team turns Deliveroo's brand and commercial strategy into local reality. With a deep understanding of local consumers, restaurants, and riders, we translate national marketing frameworks into activations that actually move the needle on the ground. We’re looking for a Regional Activation Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us drive localized marketing strategies, unlocking hyper-local growth and boosting brand awareness across key Italian regions. What You’ll Be Doing You’ll be joining the Marketing team, reporting into the Italy Marketing Head. As part of this team, you will be in charge of designing local marketing strategies, as well as leading the execution by coordinating a cross functional team. Here’s what your day-to-day might look like: • Drive hyper-local market growth: Design the strategy, execute, and optimize regional plans across Italy, translating and adapting national marketing frameworks to high-impact local campaigns to drive local growth • Optimize localized marketing and field execution: Own and deploy the regional budget across different channels • Lead regional co-marketing initiatives: Partner closely with high-profile local restaurant accounts and commercial stakeholders to co-create high-visibility activation campaigns that boost mutual growth • Analyze local performance metrics: Monitor regional KPIs, market trends, and competitive movements closely, using data to continuously iterate activation tactics and maximize ROI • Cross-functional alignment: Act as the strategic bridge between the central marketing engine and local field teams to ensure flawless, synchronized strategies and execution of all activation playbooks. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Significant experience in consultancy or trade marketing (marketing background not strictly required): Proven track record of leading complex, cross-functional projects with measurable business impact, ideally within fast-paced industries (FMCG, e-commerce, or tech preferred). Has ideally led local marketing campaign end-to-end, from strategy definition to execution • Data-driven and strategic mindset, with business acumen: Strong analytical capabilities to design strategies, evaluate campaign effectiveness and efficiency, optimize regional budgets • Deep understanding of the Italian consumer landscape: Exceptional knowledge of regional nuances, local…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you. We’re looking for a Marketing Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us build, scale, and optimize co-marketing strategies with our key restaurant and grocery partners, driving mutual growth and maximizing brand visibility across Italy. What You’ll Be Doing You’ll be joining the Partner Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partners growth. Here’s what your day-to-day might look like: • Lead end-to-end co-marketing strategies: Develop and execute joint marketing strategies with top tier restaurant partners to drive customer acquisition, order growth and partner performance, ensuring partner marketing plans and campaigns calendar are fully integrated with Deliveroo’s broader marketing strategy and priorities while leveraging local markets dynamics, seasonal opportunities and partner’s priorities. • Manage commercial marketing relationships: Act as the primary marketing point of contact for key account stakeholders, pitching opportunities and aligning promotional roadmaps. • Optimize partner campaign performance: Monitor real-time performance indicators and campaign metrics, utilizing data-driven insights to continuously iterate marketing tactics and maximize shared ROI. • Monitor and manage relevant marketing budgets , tracking monthly spend and ensuring effective budget allocation in line with campaign plans and business priorities. • Collaborate cross-functionally: Work alongside central creative, local account management, and analytics teams to ensure partner initiatives align perfectly with national brand playbooks. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 5-6 years of experience in Trade or Partner Marketing departments within fast paced environments across FMCG, e-commerce, tech or retail with a proven track record of developing and managing…

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The heart of our mission at Deliveroo is to connect consumers, restaurants, shops and riders transforming the way you shop and eat by bringing the neighbourhood to your door. As a Senior Regional Operations Manager you'll be finding solutions to some of our biggest challenges to deliver a seamless customer experience in the Italian market, thus directly contributing to one of the key pillars of Deliveroo's strategy within the Operations function. We are looking for a fully-autonomous critical thinker who is able to own a market level area, instrumental in identifying growth & quality objectives, build plans with strong modelling skills, and lead their delivery. This comes with a best in class analytical mindset, deep understanding of the competition and cross-functional influence. Key responsibilities include: • Own complex logistic and financial strategic initiatives, collaborate with various business units, and contribute to continuous improvement in our delivery network. • Own part of our network efficiency: define market-winning strategies at a hyper-local level, considering factors that make us the most attractive food delivery option, improve service levels across Operations and balance cost priorities with growth and service level delivery. Create models & frameworks to industrialise our monitoring and support our operations. • Improve the customer and rider proposition: join a team dedicated to delivering better outcomes for riders, partners and our customers. • Act as the primary Operations point of contact for local Commercial teams, treating them as internal customers and providing rider-supply and operational expertise. Qualities we're looking for: • Analytical and impact oriented mindset: "doer" attitude with appetite to solve real-world problems and seeking for short & mid term impact, through data analysis, modelling and innovative solution implementations (eg test and learn approach). • Good communicator with strong stakeholder management skills: become a subject matter expert and trusted advisor through exceptional communication and stakeholder management skills. Ability to write synthetic documents and influence a senior audience. • Insightful, proactive and engaged: capable of both getting "the big picture" (understanding interdependencies and implications of topics with other parts of the business) and deep diving in detailed dynamics at play behind a trend/an anecdote. Proactively collaborates with colleagues across functions and taps into stakeholders' business knowledge to understand trends, and spot opportunities for customer experience improvement. Able to keep track of competition's moves and identify impact…